Episode 6: Harnessing the Power of Feedback with Leslie Wireback
This episode features my wonderful friend Leslie Wireback, an entrepreneur and coach, with over 20 years of HR expertise. Join us as we unravel the tricky art of giving and receiving feedback in both personal and professional settings. We dive deep into understanding what feedback truly is, distinguishing it from criticism and praise, and exploring why it's so challenging yet crucial. Learn practical tips on initiating feedback conversations, managing emotions, and building trust. Whether you're looking to enhance your workplace culture or personal relationships, Leslie's insights will guide you on this journey of continual growth.
Episode Chapters
00:31 Introducing Leslie Wireback
02:53 Defining Feedback
04:02 Feedback vs. Criticism and Praise
05:37 The Importance of Feedback in the Workplace
08:30 Challenges in Giving and Receiving Feedback
13:48 Practical Tips for Giving Feedback
21:44 Applying Feedback Practices in All Relationships
22:40 The Importance of Listening in Feedback
24:10 Processing Feedback: Personal Experiences
25:31 The Emotional Impact of Feedback
26:31 Feedback and Self-Worth
28:28 Reframing Feedback for Growth
33:46 Building Trust for Effective Feedback
34:43 Recommended Resources for Feedback and Trust
40:33 Final Thoughts and Gratitude
Episode Resources
Connect with Leslie Wireback at Wireback Works
Recommended Read: “The Thin Book of Trust” by Charles Feltman and Sue Annis Hammond
Recommended Read: “The 4 Stages of Psychological Safety” by Timothy Clark
Recommended Read: “Language and the Pursuit of Leadership Excellence” by Chalmers Brothers, Vinay Kumar, and Julio Olalla
Recommended Read: “Helping People Change” by Richard Boyatzis, Melvin Smith, and Ellen Van Oosten
Recommended Video: Giving Critical Feedback by Simon Sinek
Episode Guest
About Leslie Wireback
Leslie has spent her career in human resources, with over 20 years of experience from HR Intern to HR department of one to CHRO. She is well versed in the challenges of balancing employee relations and managing business needs and expectations. Leslie specializes in partnering with business leaders and HR staff to enable their success individually and collectively within the organization that they work.
Leslie is passionate about creating authentic connections with individuals to realize their potential and happiness, in whatever they are setting out to do personally or professionally. She applies passion through her work, helping clients become their best selves to create the best workplaces and change how people view Human Resources.
She is actively engaged as a volunteer with the Lancaster Society for Human Resource Management (SHRM), where she currently serves as Past President.
Leslie holds a BS in Business Administration and Master of Business Administration from Millersville University. She is a Certified Coach trained by the Newfield Network and a Leadership Lancaster Core Class 2015 graduate.